Job Summary
A computing software firm has an open position for a Telecommute Cloud Technology Quality Customer Success Manager in Los Angeles.
Individual must be able to fulfill the following responsibilities:
- Establish relationships and consistent touchpoints with assigned customer contacts
- Effectively demo software capabilities including use-cases, best practices, and challenges
- Guide customers on best practices to optimize consumption of company releases
Must meet the following requirements for consideration:
- Ability to travel 25%
- Bachelor's Degree or equivalent knowledge
- At least 5 years’ experience working with life-sciences companies
- Proven ability to translate between IT and Business stakeholders to ensure business goals are achieved
- Track record of leading life-sciences software implementation projects
- Must be able to take complex business and software concepts and articulate them
