Job Summary

A healthcare business and operations provider is searching for a person to fill their position for a Telecommute Collector in New Orleans.

Individual must be able to fulfill the following responsibilities:

• Perform account follow-up and resolution of insurance and patient receivables
• Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner
• Review EOBs, remits and payer correspondence in the course of performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution

Qualifications Include:

• High school diploma or GED preferred
• Minimum of 1 year related experience, preferably in healthcare; relevant education may substitute experience
• Ability to identify problem accounts and escalate as appropriate
• Ability to maintain compliance with pool completion requirements
• Ability to maintain required productivity and QA standards
• Ability to document in the patient account record to identify actions taken on the account