Job Summary

A healthcare company needs applicants for an opening for a Telecommute Complex Care Business Manager.

Core Responsibilities of this position include:

• Managing multiple call teams for quality, performance, productivity, etc
• Monitoring business level reports to ensure goals are met
• Setting priorities for the team to ensure task completion

Qualifications Include:

• Ability to travel up to 25% to client sites and for meetings as needed
• High School Diploma / GED (or higher)
• 3+ years of call center experience
• 3+ years of Supervisory / Management experience within a call center environment
• Proficiency with Microsoft Office
• Previous healthcare experience