Job is Expired
Location: Arizona, Florida, Georgia, Illinois, Indiana, Massachusetts, Minnesota, North Carolina, Texas, Virginia
Compensation: Hourly
Staff Reviewed: Tue, Jan 24, 2023
Job Summary
A computer software company specializing in call center solutions has a current position open for a Telecommute Computer Software Customer Success Quote Analyst.
Must be able to:
- Drive effectiveness and reduce overall time spent on tasks related to renewal quote creation
- Create, review, amend, and track customer renewal agreements for all Genesys products and services
- Assist Customer Success and Renewal teams in preparing multiple quotes and renewal options
Skills and Requirements Include:
- Bachelor’s Degree, or 3+ years experience in an Operations, Product, or Specialists role within a B2B organization
- Experience in Customer Success Operations, Contract Creation or Review, or similar role
- Experience in working with a team to identify process gaps and improvements, and continuously improve business processes
- Experience using Salesforce (or similar CRM)
- Exceptional ability to communicate clearly, both verbal and written
- High attention to detail and organization
