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Telecommute Customer Care Lead in Tulsa

Job is Expired
Location: Oklahoma
Compensation: To Be Discussed
Staff Reviewed: Wed, Oct 09, 2019
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced

Job Summary

A personal development and training company has an open position for a Telecommute Customer Care Lead in Tulsa.

Core Responsibilities Include:

  • Providing leadership to the Customer Care team
  • Troubleshooting and investigating system issues
  • Managing escalated customer issues to resolution and involving senior leadership

Qualifications for this position include:

  • Direct client care experience
  • Prefer experience working with Infusionsoft and comfortable digging in to solve technical issues
  • Fluent in English
  • Strong technical aptitude
  • Proficient in Microsoft Word and Excel, Mac platform, Outlook, Office 365 and GoogleSuite

COMPLETE JOB DESCRIPTION

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