Job Summary
A customer service company is filling a position for a Telecommute Customer Care Representative.
Must be able to:
- Deliver friendly service and support to customers
- Identify customer needs in conversation to match needs with available products
- Interact with customers to provide, process, and prioritize information
Skills and Requirements Include:
- Proper phone, chat, and email etiquette with the ability to speak and write clearly
- Typing proficiency maintaining proper grammar at 30 WPM or more
- Knowledge of relevant software or ability to learn
- Multitasking capabilities with ability to react quickly in a fast-paced environment
- Interest in or experience with light or soft sales
- All technical requirements listed by company
