Job Summary

A consumer goods company is seeking a Telecommute Customer Care Representative.

Candidates will be responsible for the following:

• Dealing directly with both internal and external customers via telephone, email and live chat
• Handling and responding to customer inquiries and complaints promptly and thoroughly
• Obtaining and evaluating all relevant information to handle inquiries and complaints

Qualifications for this position include:

• Minimum high school graduate or GED
• 1-3 years Customer Service experience
• Strong communication skills – verbal, written, and listening
• Typing minimum 30 WPM 85% accuracy
• Able to multi-task