Job Summary
A staffing company is seeking a Telecommute Customer Care Representative in Alpharetta.
Must be able to:
- Provide world-class customer support via multiple channels
- Reconfirm customer needs by asking probing questions
- Provide verification of, and correct documentation relating to internal/external customers request for service
Skills and Requirements Include:
- Must be able to quickly adapt to change or unfamiliar situations in a dynamic setting
- Strong communication/listening skills with a positive "can-do" attitude
- Typing speed of 60+ WPM
- Superb organizational skills and attention to detail
- Basic knowledge of the healthcare organization, products and/or services