Telecommute Customer Experience Analytics Program Manager III

Job ID: Available for Members

Location: Washington

Compensation: To Be Discussed

Posted: Wednesday, February 28, 2018

Job Category: Program Management

Telecommute Level: Majority

Travel Requirements: Possible Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A travel company needs applicants for an opening for a Telecommute Customer Experience Analytics Program Manager III.

Core Responsibilities of this position include:

  • Be responsible for the delivery of key areas of opportunity
  • Serve as a partner and consultant to others
  • Supplier account management

Applicants must meet the following qualifications:

  • Bachelors at a minimum in data analytics, experience management, or related business field
  • 5+ years in Experience Management, Customer Success, Business Transformation, User Experience, or related field
  • Experience in running contact center operations
  • Background in developing and implementing strategies to drive performance improvement
  • Experience in leading concurrent and disparate projects is a requirement