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Telecommute Customer Experience Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Jun 18, 2018
Job Category: Customer Service, Healthcare
Weekly Hours: Full Time
Employer Type: Employer

Job Summary

A healthcare company is in need of a Telecommute Customer Experience Specialist.

Individual must be able to fulfill the following responsibilities:

  • Help customers enroll into our services by guiding them through our patient portal
  • Monitor all requests for help from patients on a variety of topics
  • Provide first-level technical support to patients that report issues with the Web based product

Applicants must meet the following qualifications:

  • High School Diploma required
  • Familiar using software such as Word, Excel, Web Browsers and Browser based web applications
  • Accessibility to private, quiet work space with high-speed internet to work remotely
  • Must comply with all HIPAA rules and regulations

COMPLETE JOB DESCRIPTION

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