Job Summary
A marketing company is seeking a Telecommute Customer Happiness Specialist.
Individual must be able to fulfill the following responsibilities:
- Handle inbound customer inquiries and support requests
- Proactively reach out to customers that might need help
- Troubleshoot through product issues and bugs from start to finish
Skills and Requirements Include:
- At least 1 to 3 years experience in a support role
- Being an early adopter and embrace new technology before most of your friends
- Thriving on the cutting edge and are excited to learn more
- Being extremely analytical, meticulous and organized
- You love helping and going out of your way for others
- Are able to talk technical with engineers, as well as explain in simple terms
