Job Summary
A payment technology services company needs applicants for an opening for a Telecommute Customer Relationship Management Administrator.
Core Responsibilities Include:
- Serving as the primary point of contact for requests submitted and determine appropriate action
- Supporting users across multiple organizations
- Working with vendors and employees in a distributed Onshore/Offshore model
Skills and Requirements Include:
- Bachelor’s degree or equivalent
- 2-4 years of experience in CRM Administration, Support or Development
- Experience tracking defects and new requests raised by business stakeholders
- Experience with external application integration through SOAP and REST APIs and troubleshooting integration issues
- Hands on experience debugging and resolving issues code and configuration
- Experience in User Management, Roles, Profiles, Sharing Rules and other security concepts
