Job Summary
A non-profit organization has an open position for a Telecommute Customer Relationship Specialist in Chicago.
Must be able to:
- Answer inbound calls, emails, instant messages
- Maintain an upbeat, compassionate and solution oriented voice and presence
- Strive to create strong connections with customers
Applicants must meet the following qualifications:
- Poised, well spoken, professional, friendly and compassionate demeanor
- Experience answering phones (ideally, multiple lines)
- High comfort level working with phones, spreadsheets, database updates and sending professional emails
- Interest in mission-driven, social-impact, non-profit and education sector