Job Summary

A technology company is filling a position for a Telecommute Customer Service Advocate.

Core Responsibilities Include:

• Evaluating the quality of our customer service phone conversations
• Identifying areas to improve call engagements
• Working with Quality Control manager on improving overcall call stats and customer satisfaction scores

Position Requirements Include:

• Must have 2 years of recent experience in customer service work (phone)
• Must be available to work during normal business hours
• Must be Authorized to work in the U.S.
• Must want a fun and dynamic work culture