Job Summary

A business sales and customer support company is in need of a Telecommute Customer Service Agent.

Core Responsibilities Include:

• Providing extraordinary phone support to customers
• Translating tech-speak, billing, shipping and eCommerce jargon into every day, understandable terms

Required Skills:

• Excellent written and verbal language skills in English
• 2-3 years of excelling in a sales, customer service, or support role
• Demonstrates a passion for outstanding customer focus
• Adept at navigating ambiguous customer situations
• Skilled at customer engagement
• Maintains composure across a variety of customer and peer interactions