Job Summary
A staffing agency is searching for a person to fill their position for a Telecommute Customer Service Agent in New Braunfels.
Must be able to:
- Provide exceptional customer service over the phone, email and online chat
- Maintain customer database and ensure records are updated
- Follow up with customers to retain relationship and satisfaction
Qualifications for this position include:
- Proficient use of technology, including computers and smart phones
- Ability to problem solve
- Excellent verbal and written communication
- A positive, customer-first attitude
- Retention and recovery skills
- Ability to handle sensitive information