Telecommute Customer Service Caller Evaluator

Job ID: Available for Members

Location: Nationwide

Compensation: Piece Work

Staff Reviewed: Thu, May 02, 2019

This job expires in 10 days

Job Category: Customer Service, Quality Assurance

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Flexible, Part Time

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Entry Level

Job Summary

A customer service quality control company needs applicants for an opening for a Telecommute Customer Service Caller Evaluator.

Core Responsibilities Include:

  • Evaluating agents' performance
  • Writing up summary of calls
  • Accessing system over the internet

Position Requirements Include:

  • Normal hours are three hour windows between 8:30am and 10:00pm, weekdays & Saturdays
  • Prior customer service, call monitoring, or mystery shopping experience preferred
  • Must have a PC, high-speed internet access, MS Word, Adobe Reader, good writing skills, and long distance phone service on a land-line