Job Summary

A customer service quality control company needs applicants for an opening for a Telecommute Customer Service Caller Evaluator.

Core Responsibilities Include:

• Evaluating agents' performance
• Writing up summary of calls
• Accessing system over the internet

Position Requirements Include:

• Normal hours are three hour windows between 8:30am and 10:00pm, weekdays & Saturdays
• Prior customer service, call monitoring, or mystery shopping experience preferred
• Must have a PC, high-speed internet access, MS Word, Adobe Reader, good writing skills, and long distance phone service on a land-line