Job Summary
Clothing retail company has a current position open for a Telecommute Customer Service Consultant near Columbus.
Core Responsibilities Include:
- Managing customer inquiries by providing product information and processing orders
- Delivering a superior customer experience
- Ensuring timely, one-call resolution with customers
Qualifications for this position include:
- High School Diploma or GED equivalent
- 6 months of customer service and sales experience
- Strong PC skills including internet and windows-based applications
- Knowledge of apparel and fashion terminology
- Strong verbal and written communication skills including de-escalation skills
