Job Summary

A staffing company is in need of a Telecommute Customer Service Contact Tracer.

Core Responsibilities Include:

• Educating patients on local/state quarantine procedures
• Reaching out to contacts of newly diagnosed patients of COVID-19
• Referring contacts for testing according to established protocols

Qualifications Include:

• Strong phone contact handling skills and active listening
• Excellent interpersonal and critical thinking skills
• Courteous with strong customer service orientation
• Ability to communicate in compassionate, culturally-sensitive and professional manner
• Ability to handle confidential information with discretion and professionalism