Job Summary

A healthcare company has a current position open for a Telecommute Customer Service Outreach Specialist.

Core Responsibilities Include:

• Engaging members in a discussion about their health, and present how the program may benefit them
• Educating member on all aspects of the healthcare program
• Receiving inbound calls and routing appropriately

Applicants must meet the following qualifications:

• Successful completion of an initial training, pre-employment assessment and pre-employment background check
• 1+ year of experience in a consumer sales environment or in healthcare outreach and/or member support
• High-speed Internet connection with speeds of at least 10Mbps download and 5Mbps upload
• A demonstrated ability to establish trust quickly, overcome objections and be persuasive over the phone.