Job Summary

A leading internet retailer is searching for a person to fill their position for a Telecommute Customer Service Representative.

Individual must be able to fulfill the following responsibilities:

• Maintaining high levels of customer service
• Answering customer calls and respond to emails
• Researching required information using available resources

Required Skills:

• Ability to report to the local office for training and regular meetings as requested/assigned
• Excellent customer service and interpersonal skills
• Strong written and verbal communication skills
• 1 yearprevious customer service or call center experience
• Proficient use of Microsoft Word, Outlook, Excel and Windows software
• Ability to utilize the computer and phone simultaneously with accuracy and efficiency