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Telecommute Customer Service Representative

Job is Expired
Location: Arkansas
Compensation: To Be Discussed
Staff Reviewed: Fri, Jul 06, 2018
Job Category: Customer Service
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A financial services company is seeking a Telecommute Customer Service Representative.

Core Responsibilities of this position include:

  • Performing outbound dialer/collection calls regarding delinquent account
  • Noting each account with the call content
  • Reviewing accounts and answering customer questions

Qualifications Include:

  • Must have a minimum of 1 year experience in a call center setting with experience handling high volume inbound and outbound calls
  • Must have a High School diploma or General Educational Development (GED) certificate
  • Must have a stable work history and takes pride in punctuality and attendance
  • Must have the ability to multitask, learn new systems and adapts quickly, and is solution focused
  • Demonstrates empathy when listening to customer needs
  • Must have experience with the AS400, Microsoft Word, Excel, Outlook

COMPLETE JOB DESCRIPTION

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