Telecommute Customer Service Representative

Job ID: Available for Members

Location: Arkansas

Compensation: To Be Discussed

Posted: Friday, July 06, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Evening Shift, Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A financial services company is seeking a Telecommute Customer Service Representative.

Core Responsibilities of this position include:

  • Performing outbound dialer/collection calls regarding delinquent account
  • Noting each account with the call content
  • Reviewing accounts and answering customer questions

Qualifications Include:

  • Must have a minimum of 1 year experience in a call center setting with experience handling high volume inbound and outbound calls
  • Must have a High School diploma or General Educational Development (GED) certificate
  • Must have a stable work history and takes pride in punctuality and attendance
  • Must have the ability to multitask, learn new systems and adapts quickly, and is solution focused
  • Demonstrates empathy when listening to customer needs
  • Must have experience with the AS400, Microsoft Word, Excel, Outlook