Job Summary
A platform for all customer interactions is seeking a Telecommute Customer Service Representative.
Individual must be able to fulfill the following responsibilities:
- Receiving and processing incoming phone calls for clients
- Ensuring that calls are processed in strict adherence to established policies, procedures, and quality standards
- Successfully completing initial on-the-job training, as well as any new product or on-going training
Qualifications for this position include:
- High school or GED
- One year customer service or sales experience
- Must be 18 years or older
- Demonstrate exceptional customer service skills along with patience and empathy
- Possess strong computer skills and experience with online shopping
- Basic computer skills required to include navigation between application and internet sites