Job Summary
An online retailer is filling a position for a Telecommute Customer Service Representative.
Candidates will be responsible for the following:
- Troubleshooting and resolving customer service inquiries
- Providing service to customers seeking assistance
- Exceeding customer satisfaction, efficiency metrics and issue resolution targets
Must meet the following requirements for consideration:
- Strong problem-solving skills
- Excellent communication and relationship building skills
- Passion for helping others
- A successful track record working in a high-volume environment
- Regular and reliable attendance
- Bachelor’s Degree or equivalent customer-facing work experience
