Job Summary
An information technology company is searching for a person to fill their position for a Telecommute Customer Service Representative in Caribou.
Core Responsibilities Include:
- Coordinating claims electronically and via telephone
- Handling eligibility inquiries and all lines of business
- Meeting established goals for call center metrics in Service Level Agreement (SLA) goals and Quality
Skills and Requirements Include:
- Flexibility to work variable days and hours
- 18 years of age or older
- Demonstrated success in customer service work via phone, email, chat, or in person
- High school diploma or equivalent
- Demonstrated excellent organizational, written, and oral communication skills
- Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer