Job Summary
A staffing agency is seeking a Telecommute Customer Service Representative in Columbus.
Candidates will be responsible for the following:
- Respond to inbound calls, assist clients with questions about unemployment claims
- Enter and record data/information into specific tracking systems
- Provide solutions based on information given
Qualifications for this position include:
- Ability to type 20wpm
- Ability to provide solutions in a calm, professional and caring matter
- Ability to work autonomously and meet deadlines
- Must have own computer (PC) with Windows 10 and a USB headset