Job Summary
An automotive transportation company is in need of a Telecommute Customer Service Representative in Kansas City.
Core Responsibilities of this position include:
- Handling incoming calls, efficiently resolving a variety of customer service inquiries
- Locating and interpreting complex information from a number of databases
- Providing timely and accurate information reflecting a customer-oriented image for the company
Position Requirements Include:
- Ability to complete I-9 work authorization paperwork in person
- Must currently live in Kansas City, MO, or the immediate surrounding area
- Experience in a performance-based or metric-driven environment
- Minimum 2 years of customer service experience focused on resolving customer concerns and handling difficult conversations
- Work-related experience working on a personal computer (PC), navigating through multiple computer systems and screens
- Must have a computer/PC (No MACs) with compatible OS versions: Windows 7, 8, 8.1, or Windows 10
