Telecommute Customer Service Representative in Norcross

Job ID: Available for Members

Location: Georgia

Compensation: To Be Discussed

Staff Reviewed: Mon, Apr 29, 2019

This job expires in 8 days

Job Category: Customer Service, Sales

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

An outsourcing services company is seeking a Telecommute Customer Service Representative in Norcross.

Candidates will be responsible for the following:

  • Answering back to back calls and resolving issues
  • Building a strong relationship with your customer
  • Resolving the problem quickly and ensuring situation does not escalate

Applicants must meet the following qualifications:

  • Ability to speak on the phone and use a computer
  • Ability to use logic and solve problems
  • Ability to empathize and be friendly with people you’ve never met
  • Ability to stay calm in escalated customer situations