Job Summary
An online ticketing company has an open position for a Telecommute Customer Service Specialist in Los Angeles.
Core Responsibilities Include:
- Answering questions and resolve problems for Goldstar customers via e-mail and phone
- Providing technical support via email and telephone for members who are having difficulty
Must meet the following requirements for consideration:
- An excellent writer and verbal communicator
- Highly competent in web functionality and online research
- Ability to organize data with patience and accuracy
- Able to appeal to customers and business partners via email and phone in a friendly, direct manner