Job Summary
An entertainment ticket provider is in need of a Telecommute Customer Service Specialist in Pasadena.
Candidates will be responsible for the following:
- Answering customer emails and making phone calls to customers
- Solving technical problems with strong writing and verbal communication skills
- Providing technical support via email and telephone for members who are having difficulty completing purchases
Position Requirements Include:
- An excellent writer and verbal communicator
- Highly competent in web functionality and online research
- Ability to organize data with patience and accuracy
- Able to appeal to customers and business partners via email and phone in a friendly, direct manner
- Customer-oriented, preferably with job experience in customer service
