Job Summary
A pharmacy benefit management company is seeking a Telecommute Customer Service Specialist in Salt Lake City.
Core Responsibilities Include:
- Receiving incoming calls from members, pharmacies, and doctor’s offices
- Investigating and resolving member inquiries in a timely manner
- Navigating modern technologies such as extracting and researching data
Position Requirements Include:
- High School Diploma or GED
- 1 year of customer service experience
- Must be eligible to work in the United States without need for work visa or residency sponsorship
- Strong PC skills with ability to navigate multiple software systems simultaneously
- Strong communication skills with focus on professional demeanor and empathy
- Ability to multitask
