Job Summary
An online marketplace is searching for a person to fill their position for a Telecommute Customer Service Specialist in Tallahassee.
Must be able to:
- Have authentic conversations with our customers and strive to resolve all concerns
- Answer inbound phone calls, emails, and chat 30 hours per week
- Maintain high performance metrics including average handle time
Qualifications for this position include:
- Attending live events
- have a proven track record of 2 years customer service experience
- Tech-savvy
- Must have a wired Internet connection
- Must have (or be willing to get) Internet service with an internet speed of 25 mbps download and 5 mbps upload
- Must have (or be willing to get) a phone land line