Job Summary
A business services company specializing in customer relationship management is filling a position for a Telecommute Customer Service Tech Support Representative in San Antonio.
Candidates will be responsible for the following:
- Maintaining and updating customer information as necessary
- Attempting to resolve and de-escalate any issues
- Escalating calls to supervisor when necessary and appropriate
Position Requirements Include:
- High School Diploma or GED
- Stellar customer service skills
- Ability to use phone and computer systems
- Familiarity with Microsoft Windows, Word, and Excel applications
- Excellent oral and written communication skills
- Ability to stay composed and objective
