Telecommute Customer Service Travel Representative

Job Summary

A leisure travel and cruise management agency has an open position for a Telecommute Customer Service Travel Representative.

Core Responsibilities Include:

• Handling 2 - 3 inbound service and reservation calls per hour
• Processing new vacations and making requested changes to existing reservations in a timely manner
• Handling customer requests

Qualifications Include:

• Proficient with internet navigation, instant messenger tools, Outlook and Microsoft Office
• Ability to communicate through all mediums (verbal, listening, written)
• Ability to concentrate and sit or stand at a desk while viewing a computer screen repetitively and answering the phone
• Ability to delight customers by creating a remarkable experience on every call
• Strong typing skill
• Ability to handle customer requests