Telecommute Customer Solutions Engineer

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Mar 26, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: Majority

Travel Requirements: Possible Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A marketing automation company is in need of a Telecommute Customer Solutions Engineer.

Individual must be able to fulfill the following responsibilities:

  • Assisting customers with technical issues that may arise
  • Troubleshooting and performing root cause analysis
  • Identifying and providing timely workarounds and solutions

Required Skills:

  • Bachelor’s degree in Computer Science or related major
  • 2+ years of relevant experience doing support and/or testing for a software development company
  • Working knowledge of website construction and internet-based technologies
  • Experience with HTML, PHP, JavaScript and CSS
  • Experience with Salesforce Administration
  • Basic website troubleshooting experience and use of browser developer tools