Telecommute Customer Success Advocate

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jan 25, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A financial management software company is searching for a person to fill their position for a Telecommute Customer Success Advocate.

Candidates will be responsible for the following:

  • Increase product adoption based on interacting with customers as product-related questions and issues arise
  • Serve as a liaison between Customer and Professional Services to provide detailed customer requirements for solutions
  • Act as subject matter expert in the company's solutions

Must meet the following requirements for consideration:

  • Bachelor’s Degree in Business, Accounting, or related field required
  • Minimum 5 years’ experience implementing, conducting demonstrations or using software
  • Professional services, solution consulting, or consulting backgrounds desired
  • Ability to interact with customers, review complex requirements and provide detailed solutions
  • Strong written and verbal communication skills required
  • Ability to work with other departments (Professional Services, Support, Product Management, Engineering, Sales etc.)

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