Job Summary

A financial management software company is searching for a person to fill their position for a Telecommute Customer Success Advocate.

Candidates will be responsible for the following:

• Increase product adoption based on interacting with customers as product-related questions and issues arise
• Serve as a liaison between Customer and Professional Services to provide detailed customer requirements for solutions
• Act as subject matter expert in the company's solutions

Must meet the following requirements for consideration:

• Bachelor’s Degree in Business, Accounting, or related field required
• Minimum 5 years’ experience implementing, conducting demonstrations or using software
• Professional services, solution consulting, or consulting backgrounds desired
• Ability to interact with customers, review complex requirements and provide detailed solutions
• Strong written and verbal communication skills required
• Ability to work with other departments (Professional Services, Support, Product Management, Engineering, Sales etc.)