Job Summary
A public benefit corporation is in need of a Telecommute Customer Success Agent.
Core Responsibilities of this position include:
- Engaging with customers through Inbound and Outbound phone calls
- Using Zendesk products and services to facilitate your interactions with customers
Skills and Requirements Include:
- Experience with a variety of customer service platforms
- Live chat, inbound and outbound customer service and support, or sales experience
- Strong written communication skills
- Able to resolve difficult customer challenges
- Positive, customer-first mentality