Job Summary
A technology company is filling a position for a Telecommute Customer Success Director.
Core Responsibilities Include:
- Managing and negotiating the renewal process when needed
- Attracting, hiring, and retaining a group of Customer Success Managers
- Conducting ongoing business reviews that measure client success
Applicants must meet the following qualifications:
- Travel requirement up to 50%
- Bachelor degree required, at a minimum
- 5+ years consulting experience with Human Capital Management space
- Effective management and business acumen
- Familiarity with HCM software features and current competitive landscape
- 5+ years leading and managing client facing teams successfully
