Telecommute Customer Success Director

Job Summary

A computer software company has an open position for a Telecommute Customer Success Director.

Candidates will be responsible for the following:

• Developing proficiency with all Fairmarkit solutions
• Developing and maintaining strong relationships at all levels within the customer organization
• Developing, delivering, and executing customer success plans which define key outcomes and measures for success

Qualifications for this position include:

• Bachelors' degree in a related field
• A proven track record of successfully carrying a quota in prior roles.
• 5+ years of Customer Success experience in the enterprise SaaS software space
• Prior experience in enterprise procurement
• Strong executive presence at the VP level and above
• Experience with the development, execution, and ongoing analytical review of Customer Success plan performance