Job Summary
A software company is seeking a Telecommute Customer Success Enablement Manager.
Core Responsibilities of this position include:
- Partnering with CS leadership to define a playbook across the Global CS team
- Driving measurable improvement in the Customer Success team’s performance through learning and development
- Determining quarterly goals, as well as near-term and long-term priorities
Must meet the following requirements for consideration:
- Minimum of 3+ years working in an Enablement role
- Project management driver who has big picture vision
- Experience with Customer Success teams, as an IC or manager
- Experience creating and delivering enablement trainings and content
- Very strong written and communication skills
