Job Summary
A cybersecurity company needs applicants for an opening for a Telecommute Customer Success Engineer in Arlington.
Core Responsibilities Include:
- Providing training for software admins, analyst users, and executives
- Driving elimination of any customer or internal bottlenecks impeding problem resolution
- Managing the logistical aspects of any events, on-sites, or remotely attended customer-facing events
Skills and Requirements Include:
- Ability to travel to customer sites
- Ability to map customer processes and structure into capabilities/data modeling
- Ability to interface with Product Managers on behalf of assigned accounts
- Ability to set and manage expectations with senior stake-holders and team members
