Job Summary
A computer networking hardware and software company has an open position for a Telecommute Customer Success Executive in Austin.
Core Responsibilities Include:
- Being accountable for successful adoption and value realization for the products and services our customers have purchased
- Having a deep understanding of Customer business goals, environment, challenges and operational maturity
- Building and nurturing strong Customer executive relationships to develop a holistic and deep view of the immediate needs and current programs
Applicants must meet the following qualifications:
- Experience leading Customer Experience transformation work or Customer Success programs
- Proven customer success track record
- Experience building positive relationships and influencing others
- Demonstrated success leading and coordinating teams to ensure flawless engagements with clients, partners, and sales teams
- Ability to suggest/explain company technologies and solutions with ability to convey sophisticated ideas in a clear, concise manner
- Bachelors degree + 10 - 12 years or related experience
