Telecommute Customer Success Executive in Austin

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Wed, Feb 03, 2021

This job expires in: 0 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A computer networking hardware and software company has an open position for a Telecommute Customer Success Executive in Austin.

Core Responsibilities Include:

  • Being accountable for successful adoption and value realization for the products and services our customers have purchased
  • Having a deep understanding of Customer business goals, environment, challenges and operational maturity
  • Building and nurturing strong Customer executive relationships to develop a holistic and deep view of the immediate needs and current programs

Applicants must meet the following qualifications:

  • Experience leading Customer Experience transformation work or Customer Success programs
  • Proven customer success track record
  • Experience building positive relationships and influencing others
  • Demonstrated success leading and coordinating teams to ensure flawless engagements with clients, partners, and sales teams
  • Ability to suggest/explain company technologies and solutions with ability to convey sophisticated ideas in a clear, concise manner
  • Bachelors degree + 10 - 12 years or related experience

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