Telecommute Customer Success Lead in Los Angeles

Location: California

Compensation: To Be Discussed

Staff Reviewed: Tue, Sep 28, 2021

This job expires in: 12 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A digital health company is seeking a Telecommute Customer Success Lead in Los Angeles.

Core Responsibilities Include:

  • Playing a key role in helping us to become an exceptional place to work for the ambitious people we hire
  • Working with the leadership team to set clear objectives, prioritize efficiently and orient the service team to what matters the most
  • Supporting broader efforts to ensure FOTP's long term business success as part of the wider management team

Qualifications Include:

  • 3+ years’ experience managing customer service teams
  • Experience working in high pressure, high growth environments
  • Strong track record of systems and process improvement
  • Robust problem solving and process improvement techniques

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