Telecommute Customer Success Manager

Job ID: Available for Members

Location: New Jersey

Compensation: To Be Discussed

Posted: Friday, May 04, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A software technology company is filling a position for a Telecommute Customer Success Manager.

Core Responsibilities Include:

  • Presenting customer business reviews to executive business owners and technical customer contacts
  • Driving the renewal of all entitlements and solution footprint for your customers
  • Developing and proactively managing strong relationships with internal personnel in all functional areas

Must meet the following requirements for consideration:

  • Some travel may be required to assigned customer locations
  • Ability to manage customer life cycle to ensure customer’s business goals are met
  • Ability to drive and maintain a high level of customer satisfaction