Job Summary
A technology company has a current position open for a Telecommute Customer Success Manager.
Core Responsibilities of this position include:
- Making transition calls to outline the general onboarding plan and timetable
- Engaging with customers to unearth reasons why messaging matters to them
- Helping them plan, implement and follow through with their messaging goals
Applicants must meet the following qualifications:
- Have worked in a company doing customer success
- Background in SaaS
- Experience as a software developer
- Deep experience working with software developers in a technical capacity
- Opinionated about customer experience for a business and in general
