Job Summary
An information technology company is searching for a person to fill their position for a Telecommute Customer Success Manager.
Core Responsibilities Include:
- Taking ownership of outreach support efforts
- Directing efforts to understand churn trends
- Leading online training webinars to help empower our customers through training
Must meet the following requirements for consideration:
- 1 to 2 years of experience as a Customer Success Manager in a SaaS company
- Very strong English speaking and writing skills.
- Experience with working with marketing platforms like email marketing
- Strong aptitude working with software
- You are a consummate learner
- You are metrics-driven and results-oriented