Job Summary

A workforce management software company is filling a position for a Telecommute Customer Success Manager.

Must be able to:

• Encourage and establish relationships with customers
• Provide guidance and best practices through well written and thought out posts
• Monitor and track customer health through data-based health scores

Required Skills:

• Willingness to travel up to 25%
• At least two years of Customer Success or Client Relationship Management or Account Management
• At least two years of work experience with cloud computing, hosting, and/or SaaS environments
• Excellent written, verbal and presentation communication skills
• Proven track record of thought leadership and influence