Job Summary
A software development company has an open position for a Telecommute Customer Success Manager.
Candidates will be responsible for the following:
- Providing the best guidance on how to optimize company usage and unlock the most value
- Retaining revenue in your book of business while identifying upsell opportunities
- Conducting Executive Business Reviews
Skills and Requirements Include:
- Bachelor’s degree plus 5 - 10 years of work experience in a customer-facing role
- Keen business sense
- Strong public speaking skills
- Passionate about teaching/instilling knowledge in others
- Willing to dive into technical details of a product to understand it thoroughly
- Masterful project manager
