Job Summary
A software development company has an open position for a Telecommute Customer Success Manager.
Individual must be able to fulfill the following responsibilities:
- Provide a concierge experience for all customers
- Oversee bookings and profitability of all assigned accounts
- Build relationships with customers to ensure continued adoption and growth
Qualifications for this position include:
- Travel 2-3x per month for site visits with customers as needed to meet in person with clients
- Detail oriented, thorough note-taker, organized
- Excellent communication skills
- Experience navigating complex business organizations
- Strong relationship builder
