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Telecommute Customer Success Manager

Job is Expired
Location: Midwest
Compensation: To Be Discussed
Staff Reviewed: Tue, Jun 22, 2021
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

An education technology company is seeking a Telecommute Customer Success Manager.

Candidates will be responsible for the following:

  • Managing hundreds of relationships with school administrators and teachers
  • Maximizing subscription renewals to exceed retention goals
  • Proactively calling and emailing customers

Required Skills:

  • Previous Customer Success/Account Management experience in a SaaS organization
  • Able to operate in a highly efficient manner by multitasking in a fast-paced environment
  • Excellent planning, organizational and prioritization skills
  • Exceptional technical skills; likes learning new software and techniques

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